TERMS OF SERVICE

OVERVIEW

Welcome to Alocasia Addict.
The terms “we”, “us” and “our” refer to Alocasia Addict.

Alocasia Addict operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is hosted on Shopify, which provides us with the e-commerce platform that enables us to sell our products and services.

These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of our Services.

By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not access or use the Services.

SECTION 1 – ACCESS AND ELIGIBILITY

By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.

You agree to provide accurate, current and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

SECTION 2 – PRODUCTS AND PLANTS

We make every effort to display our products as accurately as possible. However, please note:

• Live plants are natural products and may vary in size, color, shape and appearance
• Product images are for illustrative purposes only
• Differences may occur due to seasonal growth, lighting, screen settings, or natural variation

We do not guarantee that a plant will look exactly as shown in photos.

Natural Variation & Variegation Disclaimer

Live plants are natural, living products. As such, appearance, growth patterns, and variegation may change over time and cannot be guaranteed.

Please note that:

• Variegation is influenced by genetics, plant maturity, and environmental conditions
• Plants grown from corms, stem cuttings, or tissue culture may not develop or maintain variegation on all leaves
• Variegation may fade, increase, fluctuate, or disappear entirely over time
• New growth may differ from previous leaves shown in product photos
• Leaf shape, size, and color may vary naturally

Product photos represent the plant at the time of listing or shipment, but are not a guarantee of future appearance or performance.

These natural changes are not considered defects and do not qualify for returns, refunds, or replacements.

Nothing in this section limits your statutory consumer rights under applicable EU law.

All product descriptions and availability are subject to change without notice.

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase products from us. We reserve the right to accept or decline any order at our discretion.

An order is only considered accepted once payment has been successfully processed and you receive an order confirmation.

Cancellations or changes cannot be guaranteed once an order has been accepted.

Returns and refunds are governed exclusively by our Returns & Refunds Policy 

All purchases are intended for personal use only and not for resale.

SECTION 4 – PRICES AND PAYMENT

All prices are displayed in the applicable currency based on your location and include VAT where required by law, unless otherwise stated at checkout.

Shipping costs, customs duties, and import fees (if applicable) are not included unless explicitly stated.

Prices and promotions may change without notice.

You agree to provide valid payment information and authorize us to charge the full order amount.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

• shipping carriers
• customs processing
• weather conditions
• events beyond our control

Risk of loss and responsibility for the products pass to you upon delivery.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, graphics and design, is the property of Alocasia Addict or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce or use any content without our prior written consent.

SECTION 7 – THIRD-PARTY SERVICES AND TOOLS

We may provide access to third-party tools or services that we do not control.

Your use of such services is at your own risk and subject to the third party’s terms and conditions.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify. Shopify is not responsible for any transactions or disputes between you and Alocasia Addict.

SECTION 10 – PRIVACY

Your personal data is handled in accordance with our Privacy Policy applicable EU data  protection laws (GDPR).

SECTION 11 – FEEDBACK

If you submit feedback, reviews or suggestions, you grant us the right to use such content for marketing and operational purposes without compensation.

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct errors, inaccuracies or omissions at any time without prior notice.

SECTION 13 – PROHIBITED USE

You may not use our Services for unlawful purposes or in a way that violates these Terms or applicable laws.

SECTION 14 – TERMINATION

We may suspend or terminate access to the Services if these Terms are violated.

SECTION 15 – DISCLAIMER OF WARRANTIES

Products and Services are provided “as available” and “as described”.

Nothing in these Terms limits your statutory consumer rights under EU law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, we shall not be liable for indirect or consequential damages.

This does not limit liability where such limitation is prohibited by law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Alocasia Addict from claims arising from misuse of the Services or violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Alocasia Addict.

SECTION 20 – GOVERNING LAW

These Terms are governed by the laws of Denmark, and any disputes shall be subject to Danish courts.

SECTION 21 – CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 22 – CONTACT INFORMATION

For questions regarding these Terms, contact us at:

Alocasia Addict
Email: alocasia.addict@outlook.com